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StatTrac^® Online Marketing Reporting System

When you need information to make sound marketing and management decisions, you want it as soon as possible. StatTrac^® is our response to your need for quick and timely results, delivers your online marketing research report in record time.

Via the Internet, on our very secure website (including VeriSign 128-bit SSL encryption), Polaris offers interactive reporting, data access, and information distribution. Data collection status updates, customized reports, toplines, crosstabs and statistical testing are available at our highly secure website, www.stattrac.com.

A Polaris online marketing research report gives you real-time, password-protected Internet access to your data – from any location at any time.

Options include:

• Survey Status Report
  Real-time summary of the data collection progress and frequencies of the responses received, whether the information is being collected via Polaris’ phone center, through Polaris’ InterStar^® Interactive Voice Response system or over the Internet via Polaris’ NetStar^® program.
• Verbatim Comments
  Clients can listen to WAV files of actual comments by customers, or read their written verbatim responses as part of the “topline” information available in StatTrac’s interactive reporting area.
• Interactive Reporting Area
  Here clients can build their own topline reports and basic crosstab tables, filtered by time periods, regions, quota groups or other distinctions found in your unique company or customer database. Significant changes are highlighted in red. Toplines can be viewed in tables, bar charts and/or pie charts. And most importantly, we placed the emphasis on speed access by creating an easy to use interface. You can get as much or as little information as you need at the time. All queries or custom reports you create can be saved for future use, or ask one of our project managers to create a special report for you. And if you think about another question later, StatTrac is just a click away.
• Executive Summary
  Polaris’ written analysis of your company’s study results, both current and historical, are instantly available in PDF format.
• TIERS® Report Cards
  Polaris can create and provide secure access to one-page reports measuring your customers’ perceptions about the performance of individual products, services, and employees. These reports provide quick, economical summaries graphically tracking performance in terms of various service dimensions and can be made readily available with up-to-the-minute survey data to both management or employees as you see fit.

Contact us to learn more about our online marketing research report availability.