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How To Measure Employee Satisfaction Importance

By working with an independent research firm, true objective measures of employee satisfaction can be obtained. At Polaris, a typical employee satisfaction research program would provide employers with information on the overall drivers of satisfaction, satisfaction with individual elements of benefits and working conditions, and actionable recommendations for next steps. Specifically, employee perceptions of their job, benefits, work environment, manager or supervisor, and personal and career development are explored.

Our research is often customized to measure employee satisfaction importance, including the most unique elements of a company such as impressions of how aligned a company is with their mission statement and/or brand position. By asking the right questions, we uncover the true state of affairs, and recommend solutions to address areas needing improvement.

Some Typical Employee Survey Questions

Employee satisfaction survey questions often cover, but are not limited to, the following topics:

• Pay/salary
  
• Medical insurance
  
• Vision and dental insurance
  
• Educational assistance
  
• Training programs
  
• Employee assistance (counseling, etc)
  
• Employee loan plan
  
• Employee mortgage plan
  
• Pension plan (with additional voluntary contributions)
  
• Employee referral program
  
• Performance incentive plan
  
• Uniform program

When research recommendations are implemented, it results in improved productivity, loyalty, and overall job satisfaction. An added benefit of conducting employee satisfaction research is that, in doing so, a company lets their employees know they are important, their opinions and suggestions matter, and there is a sincere desire to make the company an enjoyable place to work.

Contact us to learn more about employee satisfaction importance and topics covered in employee satisfaction surveys.