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Brand Research: J.C. Penney gets a Brand Lift for 2012

  
  
  
brand research logoForbes just named J.C. Penney to be the most interesting retailer of 2012. Why?  Well, J.C. Penney is re-vamping everything from their logo (pictured on the left), pricing strategy, to their top management. Looks like J.C. Penney invested in some brand research to revitalize their brand after sales kept falling from 2006 to 2011.
One of the main changes that will be implemented is a new pricing strategy-a 3 tiered pricing structure: regular prices, month-long specials prices, and clearance prices. “By setting our store monthly and maintaining our best prices for an entire month, we feel confident that customers will love shopping when it is convenient for them, rather than when it is expedient for us," says J.C. Penney's new CEO Ron Johnson (launched Apple retail stores). It's a bold move for any retailer to make, especially when coupons, and special sales and promotions are the norm for department stores. 
Their logo changed as well, and it's meant to remind shoppers of the American flag-my gut reaction is...not a fan. Hopefully J.C. Penney should do a little more testing on this because the online community reaction is pretty much negative.
As with any change, however small or extreme time can only tell if J.C. Penny will survive it's brand lift. These changes take effect today, but the whole transformation is expected to be completed in 2015. We'll just have to wait and see if this daring move is what J.C. Penny needs to gain success or fail.
Next time you're out shopping stop by your nearest J.C. Penney let us know what you think!

What do you think of their new logo and brand strategy? Hit or Miss? 

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Comments

I like a company that proudly embraces the Ameican flag. However, are they selling product primarily manufactured in the USA? If I learn later that they are supoporting the Chinese or asian worker at the expense of our fellow Americans then that logo will make me gag! 
 
 
 
JCP's new price stategy seems customer friendly. I think of JCP has a long standing good company. 
 
 
 
Posted @ Thursday, February 02, 2012 8:11 AM by GARY
I can wrap my head around the fact that some Americans don't want Chinese-made products because they want American companies to flourish. All about promoting the American economy--I get it, and I don't disagree. But honestly, for the price point that JCP sells their products, they're mostly likely made in China.  
 
So then what? Just what exactly does "supporting the Chinese or Asian worker" mean anyway? Are you grouping all Asians as job-stealing bloodsuckers or are you just singling out Chinese workers?  
 
Xenophobic comments like this make me gag.
Posted @ Thursday, February 02, 2012 8:32 AM by Erin
I think what we have to take into account is that a logo and a brand can bring about different emotions/meaning to each individual. But to single out a whole race and make a such a comment is very un-American. In this case J.C. Penney's new logo resembling an American flag is supposed to represent it's “commitment to treating customers fair and square."  
My dislike of their logo is from a personal aesthetic view point, but as far as what it stands for-I'm all for it (which is very American).
Posted @ Thursday, February 02, 2012 9:23 AM by Danica Kwon
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